The time I need to prepare an order for shipping varies; however, most orders are ready to ship within 2-5 business days (excluding Holidays) from date order is placed. For specifics related to your order, please send an e-mail: info@VigorWicks.com
North America shipments can expect to ship within 2-8 business days (excluding holidays) - actual delivery times will depend on the method you chose at checkout. If you experience a delay in shipment, please contact the USPS: (800) 275-8777 or UPS: (800) 742-5877 to inquire about delivery status. I kindly ask for your patience during this time as my local post office is experiencing delays given the uncertainties of COVID-19. Orders are delayed due to a short-staffed team and reduced operational hours.
Cancellations are accepted within 24hrs. of purchase date; however, once the order has shipped, it can't be canceled.